Are you get bogged down by answering calls, organizing paperwork, managing invoices and finances? Handling some day-to-day tasks consumes your time and strips you of the opportunity to grow the business. So, why not give all those pesky administrative tasks to your assistant? A virtual assistant.

Who’s a virtual assistant?

A virtual assistant (VA) is a contractor that remotely delivers administrative services to businesses.

VA works in every industry: information technology (IT), marketing, accounting, real estate, law, charity, etc. The most popular VA tasks are managing email and social media accounts, scheduling appointments, making phone calls, and travel arrangements.


However, today some VAs became so high-skilled that their professionalism can outweigh the need to hire a novice. That’s why companies hire assistants for solving the most complicated technological problems. For example, a person can remotely operate the customer relationship management (CRM) platform.

Specifically, they automate sales and marketing, organize customer databases, customize the platform, integrate various reports, etc.

Virtual assistant as CRM specialist

Virtual assistants in the CRM area are trained to handle basic and advanced administrative and development tasks. 

For instance, VA, who works with Salesforce development, doesn’t just take care of your CRM adoption but also provides all-inclusive Salesforce services. The best part is they are available when you need them, including weekends and nights.

Many companies specialize in virtual assistants and highly trained help. Highly trained outsourcing often equals management and development positions. Outsourcing these positions is still far less than hiring a full-time employee for your CRM development. 

Essentially, you can staff your entire business through outsourcing. Whether the tasks require basic skills or college degrees, there is an outsourcer somewhere who is capable and available.

Benefits of hiring a virtual assistant

For businesses that expand quickly, outsourcing CRM development relieves them of the burden of ensuring taxes are paid, administrative jobs are done, and the right team is put together to perform best. 

Lower Business Costs

Of all the benefits of outsourcing, lower cost is likely the most attractive for entrepreneurs. When hiring an employee, you are responsible for insurance, vacation, office equipment, hourly wages, and training, if necessary. 

Even with minimum wage, a full-time employee easily costs around $350 to $400 per week. With outsourcing, you only pay for the hours the virtual assistant works. If you only need them 15 hours a week, this is all you pay for. Thus, outsourcing can easily cut 50-75% of employment costs. 


There are no benefits or equipment to worry about. You just tell VAs what you need them to do, and voila, here are instant outsourced employees at significant savings to you.

Faster Business Growth

Needless to say, if you, as an entrepreneur, are free from your business’s daily grind via the benefits of outsourcing, how much more quickly could you achieve your goals and the growth goals of your business? 

Imagine what you could do with actual time to innovate, delegate, and oversee, to say nothing of personal time reclaimed. Remember, outsourcing can be a win-win for your business and personal life.

How to outsource Salesforce customization

At Synebo, we are used to properly executing everything and have a traditional approach to Salesforce projects implementation. 

We analyze the processes and activities of customers’ companies and indicate how to automate and scale customers’ businesses with the help of the Salesforce app. Synebo can take the maximum from to provide services according to your needs. 


When outsourcing tasks, keep in mind that service providers should consider experience and reliability as the most prominent feature because Salesforce is destined to operate for a long time. As a result, it’s much better to have it appropriately developed rather than dealing with the consequences of a poorly executed task. 

A massive advantage of our company is that we can support the whole lifecycle of Salesforce development, every aspect starting from receiving requirements and finishing with user experience design and project maintenance.

Final Thoughts

By now, you know that you can develop your CRM at a minimum cost. Outsourcing not simply saves your money and time but also allows you to hire high-skilled professionals who’ll always be there for you.

Do you have any questions about outsourcing CRM customization? Then do not hesitate to contact us.

This post was updated for accuracy and comprehensiveness in December 2021.