Pro Salesforce Podcast
By Synebo

In this episode, Sergii Romashov, an Admin Team Lead and podcast host, and Anna Shved, a Project Manager and a Business Analyst at Synebo, discuss the intricacies, technicalities, and challenges of Salesforce implementation for small and medium-sized businesses. They provide their expert opinion on whether SBMs may benefit from Salesforce CRM implementation and how to approach such an initiative. 

In this episode, Sergii Romashov, an Admin Team Lead and podcast host, and Yana Pushkar, the Head of Delivery at Synebo, discuss the nuances of customizing a Salesforce Knowledge Base in Experience Cloud. They explore the business value of Knowledge Base customization, discuss common challenges, and share success stories and practical advice for businesses considering customization.

In this episode, Sergii Romashov, an Admin Team Lead and a podcast host, and Varvara Avotynsh, an Account Manager at Synebo, discuss the role of account management in service businesses. Besides, they share practical tips for successful and seamless collaboration between a provider and a client.

In this episode, Sergii Romashov, an Admin Team Lead and a podcast host, and Victoria Khanchevska, a Senior Salesforce Developer and a team lead at Synebo, discuss Salesforce AppExchange packages, challenges, pros and cons, and development success stories.

In this podcast episode, Sergii Romashov, an Admin Team Lead at Synebo and a podcast host, introduces the new Pro Salesforce podcast season. He discusses the target listeners to which the podcast should present an interest and what kinds of topics will be touched upon in this season.