Salesforce News
and Insights
Accelerate your growth with the latest insights, trends and expert advice from our top Salesforce specialists.
How to Get Started with Agentforce: First Steps
In this article, we share a roadmap on how to get started with Agentforce, from building internal readiness to launching an Agentforce pilot project. And explore the challenges that await you behind the corner.
Agentforce in Healthcare: Improving Patient Engagement and Support
What is Agentforce for healthcare? This article guides you through the most valuable use cases, where to begin your Agentforce implementation, and the business outcomes you can realistically expect.
How Retail Companies Can Use Agentforce to Personalize Customer Journeys
In this article, we study the most practical Agentforce use cases that’ll help you make better use of customer data, deliver experiences that reflect your shoppers’ preferences, increase their engagement, and improve conversions.
Top Agentforce Use Cases Delivering ROI in Financial Services
In the article, we explore which Agentforce use cases for financial services can minimize manual work, improve experiences of your clients, and deliver measurable ROI within a realistic timeframe.
Is Agentforce Right for Your Business? Benefits and Use Cases
In this article, we'll explore the key Agentforce benefits, practical Agentforce use cases, and the industries where it delivers the strongest value.
Synebo at Salesforce Events 2026: Insights and Trends We Observed
In this article, we share the most notable patterns and discussions. Plus, Salesforce trends 2026 we observed ourselves. If you follow developments in the Salesforce ecosystem, our insights provide a concise overview of the priorities shaping it today.