Salesforce News
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Accelerate your growth with the latest insights, trends and expert advice from our top Salesforce specialists.
Salesforce in Slack: Why It Is More Than Just an Integration
In this article, we explore how to use Salesforce in Slack and the advantages of integrating Slack with Salesforce for fast and connected execution.
AI in Salesforce: Use Cases for Smarter Sales, Support, and Marketing
In this article, we break down the Salesforce AI use cases that turn “digital brainpower” into a working advantage for your Sales, Support, and Marketing Depts.
Your First 90 Days in Salesforce Service Cloud After Zendesk
In this article, we explore how your Support team can and should stabilize performance, rebuild confidence, and turn these first 90 days after Zendesk to Salesforce Service Сloud migration into your strong foundation for long-term success.
How to Hire a Salesforce Service Cloud Specialist
This article lays out practical guidance to help you pursue the best Salesforce Service Cloud specialists without second guesses or mis-hires.
Salesforce Service Cloud Implementation – Complete Guide
How to set up Salesforce Service Cloud correctly? What Salesforce Service Cloud implementation best practices should you follow? And how much is Salesforce Service Cloud? This Guide addresses these and many other questions.
How to Improve Customer Support with Salesforce Service Cloud
This article explores enhancing customer support with Salesforce Service Cloud, highlights its key capabilities, and shares practical ways to succeed when using Salesforce Service Cloud to raise your service performance.