Salesforce Administrator Course (Online, Wroclaw)
The course starts on 25 Mar 2026

Learn CRM. Grow your skills. Start your tech career.

Looking to enter IT but don’t know where to begin? Join our free Salesforce Admin course — designed for Ukrainian students, graduates and career switchers who want real skills, support from certified professionals, and career opportunities.

In just 5 weeks, you’ll get hands-on training, live expert sessions, personalized feedback and a certificate after the course completion.

Fully online, with an option to study from our Wroclaw office. The group starts on 25 March 2026.

No cost. Just your first step into the Salesforce ecosystem — with a chance to join the Synebo team after the course.

Limited spots. Apply now!

Apply now
Salesforce Administrator Course (Online, Wroclaw)
Benefits of the Salesforce Admin Course with Synebo Academy
Comprehensive Skillset
Comprehensive Skillset
Hands-On Experience
Hands-On Experience
Certification Preparation
Certification Preparation
Career Advancement
Career Advancement
Supportive Learning Environment
Supportive Learning Environment
Community Access
Community Access

Completing this course will equip you with a comprehensive Salesforce admin skillset, including both basic and advanced topics. You'll gain hands-on experience through practical exercises and workshops, making you job-ready. The course also prepares you for Salesforce certification exams, boosting your professional credentials.

The structured learning environment, tailored for beginners, offers ample resources and support. You'll join a community of learners and professionals, fostering knowledge sharing. This high-quality education is free and accessible to all. Limited enrollment ensures personalized attention from instructors, enhancing your learning experience.
Become a Salesforce Admin in 5 Weeks

Start your journey in the world of CRM with practical training and real growth opportunities.

This course will teach you both basic and advanced qualifications any Salesforce admin must have. You will progress gradually, starting from acquiring basic understanding of the role and Salesforce in general. Then, you'll proceed with components of Salesforce environment Salesforce admin deal with on daily basis. You'll delve into matters of analytics, security, data management, data quality, automation of processes, and many more.

Most lessons include workshops, where students will be given the opportunity to test the newly acquired knowledge in practice. Each studens will be assigned a mentor.
Lesson #1:
Introduction to Salesforce
  • Who is Salesforce Administrator
  • Salesforce Certifications
  • What is Salesforce
  • Main Salesforce products
  • Salesforce Editions
  • Salesforce Environments
  • Salesforce Releases
  • Trailhead
  • Helpful links
Lesson #2:
Objects and Relationships
  • Understand Custom & Standard Objects
  • Object vs Field vs Record
  • Field Types
  • Relationships
  • Record Types (+ picklist values)
  • In Addition: List Views
  • Workshop: Create objects, fields and records
Lesson #3:
Pages and Actions
  • Global actions, actions, buttons
  • Page Layouts
  • Lightning Pages
  • Workshop: Create Layout, Lightning Page
Lesson #4:
Data Management and Data Quality
  • Import/Export/Update data with Data Loader
  • Mass delete/transfer records
  • Duplicate rules
  • Merge records
  • Recycle bin
  • Workshop: Import 10(0) records
Lesson #5:
Reports and Dashboards
  • What is a Report
  • Standard reports
  • Report types
  • What is Dashboard
  • Workshop: Create several reports + Dashboard
Lesson #6:
Formulas and Validations
  • Examples of formula use cases (formula field, validation rule, flow criteria, row-level formula in report, etc.)
  • What is the Validation Rule
  • Advanced formulas (review examples)
  • Workshop: Create a validation rule or complex formula
Lesson #7:
Data Security
  • Full Picture of access
  • Levels of Data Access – Organization
  • Levels of Data Access – Object (profile, permission set)
  • Levels of Data Access – Field (FLS, profile, permission set)
  • Levels of Data Access – Record (OWD, roles, sharing rules, manual sharing)
Lesson #8:
Automated Processes pt.1-2
  • Flow Types
  • Review examples and use cases pt.1
  • Workshop: Create screen flow
Lesson #9:
Automated Processes pt.3
  • Flow Limitations
  • Review examples and use cases pt.2
  • Workshop: Create record-triggered flow
Lesson #10:
Agentforce
Here's How SF Admin Course Goes
Small group of 8–10 people
Small group of 8–10 people
Completely free (limited seats)
Completely free (limited seats)
Online Wednesday & Friday (with ability to visit Wroclaw office)
Online Wednesday & Friday (with ability to visit Wroclaw office)
Ukrainian-speaking trainers, English presentations
Ukrainian-speaking trainers, English presentations
Workshops, Q&A sessions & homework to master skills
Workshops, Q&A sessions & homework to master skills
Real-time support & feedback from SF professionals
Real-time support & feedback from SF professionals
Official certificate of completion
Official certificate of completion
After the Course
  • Gain skills to kick-start your Salesforce career

  • Build a project-ready understanding of CRM

  • Receive a certificate of completion

  • Top participants may be offered a trial term at our company

Students' reviews star
3
Kostiantyn Burovytskyi
Salesforce Developer, Odesa

“The course started with the basics – explaining what Salesforce is all about and what tasks we, developers, have to solve. In each lesson, we covered new topics.”

4
Vladimir Sapozhnikov
Salesforce Developer, Odesa
"At the lessons were tips you can’t find on web. Also, unlike platforms and online courses, everything was much better to remember, thanks to a more lively presentation style. I recommend the course."
1
Nadia Kibakova
Salesforce Developer, Odesa

“The course is super. I practically learned from scratch what Salesforce is and how to work with it. They gave us lectures and homework, interviewed us once a week, and then provided us with feedback.”

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2
Evgeny Pavlenko
Salesforce Developer, Odesa

“I'm well familiar with frontend, but my heart belongs more to the server side, and the course allowed me to learn the backend development. I believe this course is a good chance to discover development potential”.

Show more
Yevhen Todorika
Yevhen Todorika
Salesforce Developer Course, now a team member

At the beginning, I only had a general idea of what Salesforce was. The Salesforce Developer course helped me understand how Salesforce works, why it’s needed, and which direction to take. Today, I have already completed the course and realized I want to work in this field and develop my skills as a Salesforce developer.

Show more
Anton Milnichenko
Anton Milnichenko
Salesforce Developer Course

The course program is well-written. There is a basic set of theory and quite a lot of practice. Support for questions after classes. Big respect to the course instructor Gleb Dovzhenko. Good practical experience in development is felt. Well-versed in SF topics that are not directly related to the course. I recommend it.

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Nadiia Makiiova
Nadiia Makiiova
Salesforce Developer Course, now a team member

The course is very rich in information. It wasn’t always easy, but it was interesting. The knowledge from the course is sufficient for a confident start as a developer. With a systematic approach to completing all the tasks, the material is absorbed effectively and serves as a solid foundation for a broader knowledge.

Show more
Dmytro Kupetskyi
Dmytro Kupetskyi
Salesforce Developer Course

I found the Salesforce Developer course to be extremely insightful and well-structured. The combination of theoretical lessons and practical labs allowed me to gain confidence in my development skills. I highly recommend this course to anyone aiming to grow in the Salesforce ecosystem.

Show more
Petro Shevchuk
Petro Shevchuk
Salesforce Administrator Course

I am incredibly grateful to Synebo for the opportunity to learn the Salesforce Administrator course. They provided a high level of training and support. All the materials were structured and the teachers are real professionals. Thanks to Synebo, I feel confident in my knowledge and ready for new career challenges.

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Yuliia Hlushko
Yuliia Hlushko
Salesforce Administrator Course

The Salesforce Admin course was highly practical, with a wealth of valuable material extended beyond the Trailhead resources. I appreciated real-life project tasks. Starting from scratch, I learned how to work with Salesforce. This course is an excellent choice to build a career as a SF Admin. It’s a solid prep for certifications.

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Olha Yemelianenkova
Olha Yemelianenkova
Salesforce Administrator Course

The Salesforce Administrator course is really great! It's absolutely practical, well-organised and structured. I think it's a perfect base for a career as a SF Admin. Nothing to add or change. I especially appreciate how the program of the course is built and the lecturers' thorough explanations.

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Olesia Kireieva
Olesia Kireieva
Salesforce Administrator Course, now a team member

The Salesforce Administrator Course was exceptionally well-organized and comprehensive, covering all key areas of the SF system. The course structure, with three lectures on Salesforce automation, gave insight into skills critical for admins. I appreciated the online format – the recorded lectures were especially thoughtful.

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Alina Tserkoniuk
Salesforce Admin, Wrocław

"Synebo does a great job helping career changers master a promising profession. The Salesforce Admin course was well-structured and practical, with supportive instructors and real-life projects. It boosted my confidence and skills, opening new career opportunities. Highly recommend Synebo for anyone looking to make a career change!"

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Dmitry Gubsky
Salesforce Admin, Odesa

"I took an admin course two years ago. That was impressively effective - the study format was very convenient and demanded only a couple of hours per day, since the course used a specialized SF learning platform that perfectly systematized the process. Top-notch tutors from Synebo guided us along the way of learning the Salesforce - both through theory and practical exercises, answered our countless questions, and gave guidelines on how to advance even further than the learning program demanded. I've been working as an SF Admin ever since"

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Application Submission Process
Step #1:
Submit Application

Fill out the application form and our recruiters will contact you for an initial conversation

Step #2:
English & Logic Tests

Pass an English level check (B2+) and a short logic test

Step #3:
Admission

Upon successful completion, you will either be admitted to the course or placed on a waiting list, as the number of spots is limited

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Join our Slack channel and visit classes

We carefully select participants based on their motivation, logical thinking, and English proficiency to ensure a strong learning environment for everyone.
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Have questions? Feel free to contacts us at contact@synebo.io
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