Salesforce News
and Insights
Accelerate your growth with the latest insights, trends and expert advice from our top Salesforce specialists.
Salesforce Sales Cloud vs Salesforce Service Cloud: What’s The Difference?
This article explores the key peculiarities of Sales Cloud and Service Cloud. It explores the features of both, their benefits, and drawbacks to assist you in making an sound decision for your business.
Best Ways to Use ChatGPT in Salesforce
ChatGPT isn't hype, it's a great helper. This post explores how you can use this AI platform in Salesforce to transform your business interactions and get better results – much faster.
Marketing Cloud Account Engagement (Pardot) vs Marketing Cloud: What’s the Difference?
In this overview, we compare Marketing Cloud Account Engagement (Pardot) and SF Marketing Cloud. We look at pricing, explore pros and cons, and offer our insights to help you choose the best tool for your business.
Salesforce Service Cloud Implementation – Complete Guide
The post explores the ins and outs of Salesforce Service Cloud, explains how to implement it right, and gives best strategies for a successful rollout. You’ll also discover 4 approaches to its implementation, plus tips to overcome challenges.
Complete Guide to Salesforce Testing
Learn the nuances of SF testing, get familiar with its types, understand how to plan an effective Salesforce testing strategy, and explore common challenges and best practices to cope with them.
How to Send Emails via Outlook API from your Salesforce Org
The post scrutinizes the Microsoft Graph API as a modern tech, explores its key features and benefits. It also shares an issue with email relay activation that one of Synebo's clients encountered and offers a guide on how to use MS Graph API.
