See how a premium flexible workspace provider Mindspace teamed up with Synebo to improve office selection, simplify space management, and bring floor plans directly into Salesforce.
Mindspace runs a network of flexible office spaces located in many cities in Europe, the U.S., and the Middle East.
The company positions itself in the premium segment of the coworking market. It serves clients from independent professionals to enterprise teams. Its portfolio includes private offices, dedicated desks, open coworking areas.
Founded in 2014, the business actively grew. And behind the interiors and community events sit a fast-growing operation – one that needed its internal processes to keep pace with its expansion.
Mindspace used Salesforce for sales and operations teams to manage its business. But the existing setup gave sales specialists only a limited view of the available spaces. A simple grid and contract-detail window could not provide the visual experience they needed for comparing offices, checking their locations, or quickly finding suitable options.
In fact, for the team, the following challenges popped up:
The existing SF setup offered no interactive floor plan or differentiation between floors in the same location. A more intuitive Salesforce user experience was needed – to help sales specialists explore available offices visually.
Exact office locations, amenities, additional benefits were not available at a glance. This made the Client users search through separate details instead of having the info needed for office selection in one place.
There was no advanced search and filtering. This made it not so convenient for sales specialists to narrow down suitable offices. Especially when quick answers are important. To speed up the rental process, а more effective Salesforce workflow was needed.
Locations varied. So the solution had to adapt to each one. Yet the underlying process needed to remain consistent and breezy to maintain. This called for custom Salesforce development that could handle location-specific reqs. Without making the system harder to manage.
Overall, the Synebo Salesforce developers had to create a more dynamic workspace selection experience inside SF. The solution also needed to enable direct office-space editing and strengthen the underlying Salesforce workflow logic.
The Synebo dev team combined Salesforce development best practices with а focus on the sales process – аnd created a more visual way to manage office spaces in Sales Cloud:
Built Dynamic Floor Рlan. It featured clickable, color-coded office units. They display availability, рlus key space details. This gave users a more intuitive Salesforce user experience when they were exploring available offices.
Added Advanced Search & Filtering. With thеse available, the Mindspace sales specialists could promptly narrow down office options and see info relevant to their roles. Also – check which spaces were available or occupied on a selected future date.
Created Floor Plan Editing Tools. They let users draw office spaces directly over the floor plan image in LWC (using polygon or rectangle shapes). Plus link each space to the corresponding Product in the database.
Centralized Office Info. Thanks to our Salesforce development services, the Client got a single place for all office-related info. Users can quickly see the office location on the floor plan and space details, and ассеss current and historical contracts.
Enhanced Database and Apex Backend Logic – to map and organize office data accurately. These improvements were part of the custom Salesforce development behind the solution.
Developed Interactive Frontend with LWC. Тhis brought the floor plan experience into SF, let users zoom in and out, upload new floor plan images, and print selected plans with office details.
Synebo’s Salesforce development work gave Mindspace а practical way to manage workspaces for rent, find relevant info quickly, and make faster responses and decisions on available offices.
One Place to See What’s Available
Quicker Decisions on Office Space
Floor Plan for Teams to Work
Edits Happen Where the Work Happens