At some stage of the company’s development, you may face the need to choose a Salesforce Outsourcing Partner to assist with your projects. This strategic decision, if taken deliberately, can increase the sales revenue several times. However, before taking any actions, you need to comprise as much information as possible.
This article will answer 3 main questions you should ask yourself before jumping into a collaboration with a nearshore company:
- Does my business need offshore Salesforce consulting?
- Where can I look for the best outsourcing service provider?
- How to check a company’s reliability?
Do I need offshore Salesforce consulting?
Yes, you do, if:
- You occasionally lack the resources for the projects
As most outsourcing partners allow you to pay per hour, you can request their assistance only when needed and for as long as required. You have not tied with 40 hours a week boundaries. Therefore, you can choose a trusted team to do the work for you when an unplanned project comes along.
- You need specific skills that are out of your expertise
You are specialized in Sales and Service Cloud but need an Einstein Analytics expert for your projects? Outsourcing is a perfect option in this case.
- You want to save some money
Eventually, it’s all about the money, right? Hiring Hungarian, Polish or Ukrainian Salesforce Developers is 2-3 times cheaper than others in the EU or USA. The quality, though, might be even better.
Where can I look for the best outsourcing service provider?
There’s no specific database storing the names of all outsourcing partners in the world. However, the rates for Salesforce Development Services are significantly lower in some locations. That’s where you are likely to find the right company.
4 Steps to check a company’s reliability
Outsourcing your projects can result in a great profit or significant discomfort. To get the most of this work model, be careful with the company choice.
1. Research a company
First of all, check out the company’s expertise on their website. Then, don’t hesitate to book an intro call to get the information first-hand.
Next, find the proof of what you found out, ask for the references and the case studies. It’s always worth it to hear about other people’s experiences before trying the service yourself.
2. Set out the requirement
Take your time to prepare the requirements for your future partners. Be open about what type of technical expertise you expect to get from them, which way of communication you prefer, and how much independence in project management you want to give the team.
3. Set up reports
If you set up a convenient reporting process, you’ll be able to save up your time and still be well acquainted with what’s going on on the projects. The most popular models are weekly and monthly reports.
4. Meet your team
It’s always good to know who works with you. First, check out the team’s CVs and certificates. Then, ask for a meeting with the specialist or conduct a short technical interview to ensure the staff is qualified.
There are a lot of benefits to giving your project to an outsourcing company. If you are not specialized in something, are out of time, or want to save money, this is a great way.
But to be sure that everything will be great, check out the company’s expertise, look out for requirements and meet with your team.
This is the only way not to waste time and bring more money. Or do you have other ideas? Please, share them in the comments below.
Editor’s Note: This post was updated for accuracy and comprehensiveness in January 2022.