Back

5 Examples of the Best CRM for Nonprofit Organizations

5min
1

We’ve already discussed lately why CRM is an essential tool for nonprofit organizations. And if you’re here, you are probably aware of all the benefits it brings. However, it’s still hard for many business owners to choose the right software.

The market offers thousands of tools for nonprofit companies, and without an understanding of the product, the selection process becomes just a pig in a poke. So, let’s try to find out how to get the software you need and what alternatives are.

What should nonprofits consider while searching for a CRM?

Choosing a CRM might be quite confusing, especially if you’ve never used one. So here we tried to collect a few factors you need to pay attention to while searching for a CRM provider.

2

Nonprofit organization goals

And here we’re talking not about the goals of saving the world or helping all around. We mean business goals, which must be so-called SMART: specific, measurable, achievable, realistic, and timely. So, before you get an idea of what CRM is right for you, you need to understand the objectives your organization is trying to reach with its help.

For instance, you may want to expand your donor base by automating some of the work processes. Or want to provide better-informed care to people or animals, collecting and storing all data in one place.

Required CRM features

CRM features will come to you based on the goals you set and the challenges you face. So, for instance, if you have problems with decision-making, you need to choose software with data analytics and forecasting, or if you use some other applications for work, you’d better try to find a CRM with easy and smooth integration.

CRM system usability

CRM implementation is not a cakewalk in general because your team needs to change old habits and develop new ones. On top of that, there are a lot of organizational aspects. But if the CRM you selected lacks user-friendliness, it will definitely complicate your life.

Budget

And last but not least, as people say, money. Any type of business must monitor budgets and understand what they can afford and what they can’t. With noncommercial businesses, it’s even more critical, since the business itself doesn’t bring any profit. So, sure enough, budget is an essential criterion for selecting the right software.

Best CRM providers for nonprofit companies

All set. You know your objectives, defined CRM features, and decided on your budget. What’s next? Searching for providers! We’ve prepared a list of 5 CRM providers that are good options for nonprofit businesses and might be your platforms of choice.

NonProfitEasy

The name presents itself. NonProfitEasy is fully focused on making nonprofit management a piece of cake. The creators made this CRM a useful tool for business owners and a guarantor for all donors that their data is safe. The main features we can distinguish are:

🌐 Marketing management 

📋 Task and events management

📊 Reporting and analytics 

📝 Online scheduling

🪪 Volunteer and donor management 

🔀 Integrations with TimeTap, DonorSearch, Zapier, WordPress, and many other services 

Salesforce

Salesforce is a famous cloud-based platform for business and sales management. And in 2018, they announced presenting a Nonprofit Cloud. With this innovation, Salesforce wanted to transform the way charities change the world. So they gave them a number of tools to improve their performance:

🌐 Marketing management 

💰 Grant-making and fundraising 

🤖 AI-powered insights 

🤝 Nonprofit data and team management 

🛠️ Access to thousands of extra tools on AppExchange

🔀 The greatest amount of integrations across the web

Salsa

Salsa is a tool that helps nonprofit owners keep abreast of both performance management and marketing campaigns. So, for those businesses that seek a tool for better social media representation, such a CRM is a great option. Some of the main characteristics it has are:

📊 Performance dashboards and reporting

📧 Drag-and-drop email editor 

🌐 Marketing automation 

🪪 Extensive donor profiles

💰 Offline and online donation processing 

🌐 Social media integration ad management 

CiviCRM

One of the greatest benefits of this CRM provider is that it’s open-source and totally free to download. In addition, it can still meet most of the nonprofit business needs. With CiviCRM, you can get:

🪪 Donor and membership management 

📢 Advocacy campaigns building and monitoring 

📋 Event tracking 

🔀 Integration with WordPress, Joomla, Drupal, and Backdrop

Nutshell

This platform positions itself as the most flexible CRM on the market and offers nonprofit business management tools both from your PC and your phone. Nutshell allows you to automate your marketing campaigns and monitor team performance while giving an innovative way of interacting with donors and volunteers. The key CRM features include:

🌐 Marketing and sales automation 

🫂 Easy team collaboration 

📊 Performance reporting 

🤝 Contact and pipeline management 

🪪 Donor business card scanning 

So, start your nonprofit automation now

You have all the needed information for having the best experience choosing and implementing CRM. The final word is yours. However, you might still feel confused about whether these options are right for you. So, in case you still need guidance on your way to automation, don’t hesitate to contact the Synebo team. We can help you find the right solution for your nonprofit business or assist your company in Salesforce adoption. Best of luck!

Table of content
5 Examples of the Best CRM for Nonprofit Organizations What should nonprofits consider while searching for a CRM? Best CRM providers for nonprofit companies  So, start your nonprofit automation now
articles You might be interested in
The complete guide to Salesforce ISV partners
24 May 2024
How-to Guides and Tutorials
The Complete Guide to Salesforce ISV Partners: Advantages and How to Become One
Yana Pushkar
Yana Pushkar
15 min
Everything You Need to Know about Salesforce SAP Integration
22 May 2024
How-to Guides and Tutorials
Everything You Need to Know About Salesforce SAP Integration
Eduard Chekan
Eduard Chekan
14 min
Best Practices for Building a Salesforce Knowledge Base in Lightning Experience
20 May 2024
How-to Guides and Tutorials
Best Practices for Building a Salesforce Knowledge Base in Lightning Experience
Yana Pushkar
Yana Pushkar
13 min
Salesforce Editions Comparison_ How to Choose the Right One_cover (1)
10 May 2024
How-to Guides and Tutorials
Salesforce Editions Comparison: How to Choose the Right One
Synebo
Synebo
13 min
How to Create a Data Extension in Marketing Cloud__cover (1)
02 May 2024
How-to Guides and Tutorials
How to Create a Data Extension in Marketing Cloud?
Synebo
Synebo
16 min
Unlocked Package vs. Unmanaged Package: Choosing the Right Fit for Your Salesforce Org
26 Apr 2024
How-to Guides and Tutorials
Unlocked Package vs. Unmanaged Package: Choosing the Right Fit for Your Salesforce Org
Synebo
Synebo
13 min
How to Set up Salesforce Experience Cloud_
24 Apr 2024
How-to Guides and Tutorials
How to Set up Salesforce Experience Cloud?
Yana Pushkar
Yana Pushkar
17 min
How to run a Salesforce Health Check
18 Apr 2024
How-to Guides and Tutorials
How to Run a Salesforce Health Check
Yana Pushkar
Yana Pushkar
16 min
A comparative analysis of managed vs unmanaged package Salesforce
15 Apr 2024
Salesforce development
A Comparative Analysis of Managed vs. Unmanaged Package Salesforce
Synebo
Synebo
13 min
How much does it cost to hire a salesforce consultant
08 Apr 2024
Salesforce development
How Much Does it Cost To Hire a Salesforce Consultant?
Andrii Kliuchka
Andrii Kliuchka
12 min
What Is the Difference Between Marketo Engage and Salesforce Marketing Cloud?
01 Apr 2024
Salesforce development
What Is the Difference Between Marketo Engage and Salesforce Marketing Cloud?
Synebo
Synebo
8 min
Salesforce B2B commerce cloud
29 Mar 2024
Salesforce development
Salesforce B2B Commerce Cloud: Benefits, Features and Implementation
Synebo
Synebo
8 min
Salesforce Sales Cloud vs Salesforce Service Cloud_ What’s The Difference
25 Mar 2024
Salesforce development
Salesforce Sales Cloud vs Salesforce Service Cloud: What’s The Difference?
Synebo
Synebo
10 min
Best ways to use chatgpt in Salesforce
20 Mar 2024
Salesforce development
Best Ways to Use ChatGPT in Salesforce
Synebo
Synebo
8 min
Why saas compnies need salesforce
19 Mar 2024
Salesforce development
Why SaaS Companies Need Salesforce
Andrii Kliuchka
Andrii Kliuchka
11 min
Salesforce Marketing Cloud account engagement vs marketing cloud
14 Mar 2024
Salesforce development
Marketing Cloud Account Engagement (Pardot) vs Marketing Cloud: What’s the Difference?
Synebo
Synebo
9min
Salesforce-Marketing-Cloud_-2-scaled
26 Feb 2024
Salesforce development
Salesforce Service Cloud Implementation – Complete Guide
Olexander Orlуk
Olexander Orlуk
14 min
Complete-Guide-scaled
14 Feb 2024
How-to Guides and Tutorials
Complete Guide to Salesforce Testing
Yana Pushkar
Yana Pushkar
16 min
35
17 Jan 2024
What is Salesforce Experience Cloud, and What You Get From It?
Yana Pushkar
Yana Pushkar
10 min
1
05 Jan 2024
How-to Guides and Tutorials
How to Send Emails via Outlook API from your Salesforce Org
Anastasia Sapihora
Anastasia Sapihora
7 min
1
27 Dec 2023
How to Improve Your Business With Salesforce Custom Development?
Yana Pushkar
Yana Pushkar
7min
Salesforce Marketing Cloud
26 Dec 2023
Salesforce development
Salesforce Marketing Cloud: Complete 2024 Guide
Yana Pushkar
Yana Pushkar
11 min
1
22 Dec 2023
21 Best Nonprofit Software Tools to Enhance Your Work
Kristina
Kristina
16 min
1
17 Dec 2023
The Anatomy of Dynamic Programming [with Codes and Memes]
Olexander Oleksiyenko
Olexander Oleksiyenko
11min
Working with salesforce files: the basics
13 Dec 2023
How-to Guides and Tutorials
How to Work With Salesforce Files: The Basics
Olexander Orlуk
Olexander Orlуk
14 min
1
11 Dec 2023
Commerce Cloud B2B vs. B2C. What Is the Difference?
Yana Pushkar
Yana Pushkar
5 min
1
09 Dec 2023
What is Salesforce Flow, and Why Do You Need It?
Sergii Romashov
Sergii Romashov
5 min
15 Types of Salesforce Clouds
04 Dec 2023
15 Types of Salesforce Clouds
Yana Pushkar
Yana Pushkar
11 min
No image available
21 Nov 2023
How-to Guides and Tutorials
How to Get Listed on Salesforce AppExchange
Yana Pushkar
Yana Pushkar
12 min
No image available
14 Nov 2023
Salesforce development
20 Questions to Ask Your Potential Salesforce Implementation Partner
Andrii Kliuchka
Andrii Kliuchka
12min
Cover and internal images for blog post the role of communication in outsourcing teams
07 Nov 2023
Salesforce development
Mastering Communication: Strategies for Collaborating with Salesforce Development Outsourcing Team
Pavel Vehera
Pavel Vehera
13 min
Tips for choosing the right salesforce consulting partner
31 Oct 2023
Salesforce development
How to Choose the Right Salesforce Consulting Partner?
Pavel Vehera
Pavel Vehera
11 min
1 (1)
24 Oct 2023
Salesforce development
How to Build an App for Salesforce AppExchange
Yana Pushkar
Yana Pushkar
14 min
36
02 Aug 2023
Salesforce Implementation: Main Challenges and Best Practices
Yana Pushkar
Yana Pushkar
14 min
image (1)
30 Jul 2023
All Whats and Whys of Ecommerce Automation With the Power of Salesforce
Alina
Alina
4 min
CD Transforming Salesforce Development with DevOps_cover
20 Jul 2023
CI/CD: Transforming Salesforce Development with DevOps
Olexander Oleksiyenko
Olexander Oleksiyenko
16 min
33
31 May 2023
How and Why to Use Salesforce for Nonprofits?
Alina
Alina
6min
1
27 Apr 2023
Main Benefits of Classic to Lightning Migration
Alina
Alina
4min
1
27 Apr 2023
Salesforce Sales Cloud from A to Z
Alina
Alina
6min
1
30 Mar 2023
Salesforce Licenses: How to Understand and Choose?
Alina
Alina
6min
1
04 Mar 2023
What is Salesforce Product Development Outsourcer (PDO)?
Yana Pushkar
Yana Pushkar
5min
1
25 Jan 2023
CMS Hub: The Guide to Managing Your Website
Kristina
Kristina
10min
1
06 Dec 2022
5 Examples of the Best CRM for Nonprofit Organizations
Alina
Alina
5min
1
04 Nov 2022
What Is Hybrid Work, And How to Make It Work?
Alina
Alina
5min
1
24 Oct 2022
Social Media CRM, or How to Get Closer to Your Customers
Alina
Alina
4min
1
27 Sep 2022
Hows, Whys, and Whats of AI in CRM
Alina
Alina
4min
1
30 Aug 2022
What is Beneficial in CRM for Nonprofits?
Kristina
Kristina
7min
1
05 Aug 2022
Salesforce Security in Plain Words
Alina
Alina
7min
1
20 Jul 2022
How to Manage Remote Teams Without Controlling
Synebo
Synebo
9min
1
11 May 2022
How to Reduce Customer Churn Using Salesforce?
Katerina Mishei
Katerina Mishei
14 min
phone